Summary: We collect only what we need to operate this directory. We do not sell your personal information. We use trusted third-party services (Google Analytics, Amazon Associates, affiliate partners) that have their own privacy practices.

1. Who We Are

HomeHealthCareList.com is a Washington State online directory of licensed adult family homes and assisted living facilities. We help families find care options and connect with care facilities directly.

Contact: contact@homehealthcarelist.com

2. Information We Collect

Information you give us directly:

  • Name, email address, and phone number when you submit a contact form
  • Facility name and ownership details when you claim or list a facility
  • Plan selection (Basic, Listed, Active, or Premier) when you sign up
  • Any messages you send through our contact forms

Information collected automatically:

  • Pages visited, time on site, and browser type (via Google Analytics)
  • IP address and general geographic location
  • Affiliate link clicks (which partner sites you visit from our site)
  • Search queries entered on our directory

3. How We Use Your Information

  • To forward your inquiry to the care facility you contacted
  • To verify facility ownership when you claim a listing
  • To send you lead notifications if you are a facility owner on a paid plan
  • To improve our directory and understand which pages are most useful
  • To send you account-related emails (billing, verification, plan changes)
  • To comply with legal obligations

We do not use your information for unrelated marketing. We do not sell, rent, or trade your personal information to third parties.

4. Affiliate Disclosure & Third-Party Links

HomeHealthCareList.com participates in affiliate programs including:

  • Amazon Associates — we earn commissions on qualifying purchases made through our Amazon links
  • A Place for Mom (via Awin) — we may receive a referral fee when families connect with care advisors
  • Caring.com, SeniorCare.com — we may receive fees for qualified referrals
  • Rakuten Advertising — we earn commissions through Rakuten publisher links

These affiliate relationships do not influence our editorial recommendations. When you click an affiliate link you leave our site and that partner's privacy policy applies. We are not responsible for the privacy practices of third-party sites.

5. Google Analytics & Cookies

We use Google Analytics 4 to understand how visitors use our site. Google Analytics uses cookies — small text files stored in your browser — to track sessions and behavior.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We do not use advertising cookies, tracking pixels from social networks, or behavioral retargeting on this site.

6. Google Maps

Our directory uses the Google Maps JavaScript API to display facility locations. Google Maps collects data according to Google's Privacy Policy.

7. Data Storage & Security

Contact form submissions and facility inquiries are stored in a private Google Sheet accessible only to HomeHealthCareList.com staff. We use SSL encryption (HTTPS) on all pages. Our hosting provider (Namecheap) maintains physical and network security for our servers located in the United States.

No method of transmission over the internet is 100% secure. While we use commercially reasonable measures to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain contact form submissions and facility inquiry records for up to 2 years. Facility listing data is retained for as long as the listing is active. You may request deletion of your data at any time by emailing contact@homehealthcarelist.com.

9. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of any marketing communications
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, email contact@homehealthcarelist.com.

10. Children's Privacy

HomeHealthCareList.com is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Canadian Privacy Laws (PIPEDA)

As a site operated from British Columbia, Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect only the minimum information necessary and obtain consent before collecting personal information where required by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of the site after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information:

HomeHealthCareList.com
Email: contact@homehealthcarelist.com
Website: homehealthcarelist.com